Shipping Policy
To ensure your order reaches you on time and in good condition, we ship exclusively through reliable courier partners.
Delivery Address: Each order can be shipped to a single destination only. If you would like to send items to multiple addresses, please place separate orders.
Shipping Charges: Free shipping is available on all orders above $11. For orders below $11, a flat shipping charge of $9.99 applies.
Dispatch Timeline: We usually dispatch orders within 2 working days from the date of order. In case of stock unavailability or unforeseen delays, we will inform you promptly via phone or email.
Personalisation / Customised Orders: Personalisation requests will be forwarded to our manufacturing team for processing. As per our manufacturing timelines, this requires an additional 10–12 working days before dispatch.
Delivery Timeline: Once shipped, products typically reach customers within 7–10 business days, depending on your location.
Packaging & Delivery: All orders are shipped in tamper-proof packaging. If you notice that the package is damaged or tampered with, please refuse delivery and immediately inform us at info@tammymart.com or call +91 7010549730.
Invoice & Compliance: As per Maryland tax regulations, all shipments will include an invoice mentioning product prices.
Delivery Confirmation: For security reasons, the courier partner may request a signed delivery receipt at the time of delivery.
Exchange
If you have any problems with your order — especially damaged product or defects — we'll be happy to exchange the product. Please return the unused item with packaging within 7 days of receiving your order.
If the product is to be exchanged for any other reason other than being faulty or defective, contact our customer service team. The courier charges shall be borne by the customer in this regard.
If you wish to exchange the product with a product of higher value, the difference amount shall be paid by you.
Please pack the products properly and paste/write the following information & address:
Tammy Mart LLC Return (#Order Id)
306 W Redwood St # 4526
Baltimore, MD 21201
Personalized or other customized products shall not be eligible for return or exchange under any circumstances.
Returns & Refunds Policy
We accept returns only in the case of manufacturing defects. If you receive a defective product, please reach out to us within 7 days of delivery with photos and we'll make it right.
As all our products are carefully quality-checked before dispatch, we do not offer refunds or exchanges for change of mind, incorrect sizing, or colour variation due to screen differences.